Overview

1101 14th Street NW, Washington DC 20005, The Gerontological Society of America is seeking an individual as a Digital Programs & Marketing Coordinator to aid in the management of the design, execution, maintenance, and support of our digital programs, events, platforms, and marketing efforts in a highly dynamic and collaborative environment.
First, your primary role (80%) is with digital programs support to:

Coordinate the design, execution, and upkeep of digital programs and learning content within the learning management system (GSA Enrich) and GSA’s websites and other digital platforms.
Perform quality checks by continuously reviewing and updating digital platforms to ensure links and other responsive content are working properly.
Coordinate the turnover of expiring content within GSA Enrich and websites.
Provide customer service and end-user support to learners within our learning management system for routine system issues. For non-routine issues, coordinate resolution with GSA Enrich’s vendor on behalf of the end-user, ensuring excellent customer service and timely support.
Provide ongoing support to staff, program chairs, and faculty of their learning content materials within GSA Enrich; includes the scheduling, setup, launch, registration, and live events for the organization’s online programs, coordinating master webinar/podcast schedule, set up integrated Zoom/CV event, setup registration and reminders, technology check with panelists/staff, hosting the webinar behind the scenes, downloading recordings and transcriptions/editing recordings/issue program evaluations, etc.

Second, in this role you will support the Digital Marketing & Services Manager to collaboratively work with the marketing team and staff to plan and implement the marketing campaigns and plans for the organization. This role may work with various marketing channels, including email, website content, learning management systems, and social media, etc. Implement marketing tactics, collect market data, and manage daily administrative tasks for the marketing team. Discipline to work remotely and travel to the office and the annual meeting when needed.
Include a cover letter along with your resume submission. Salary range $55-$60K. 
Employee benefits include:

Medical, Dental & Vision Insurance
Life & Disability Insurance
Retirement Plan
Paid Holidays
Paid Time Off
Employee Assistance Program
And more!

We are an Equal Opportunity Employer. The position requires a Bachelor’s Degree with a minimum of 1-2 year of prior experience in digital program management experience. 
Candidate should possess a technical proficiency in learning management systems and digital platforms. They should exhibit strong organizational and multitasking skills. Excellent verbal and written communication abilities are a requirement as this candidate will be working closely with GSA members and important supporters. Candidate should be flexible and able to work in both individual and team settings. Must possess an intermediate working knowledge of Microsoft Office products including Word, Excel, and PowerPoint. Experience with CMS and digital platforms such as learning management and content management platforms preferred. Member and customer focused. Curious and wants to learn. Ability to manage/coordinate multiple administrative tasks simultaneously. Thrives learning new technology. 
Gerontological Society of America (GSA) — the nation’s largest interdisciplinary organization devoted to the field of aging — joins in solidarity with the movement to condemn the entrenched racism undermining American society and promote equal rights for all. GSA is an employer that pledges to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.

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